Step-by-step guides

Get your barbershop or salon set up on queuing.it in a few minutes. Only owners register and subscribe.

1. 1

   Register a new shop

   Select "Register New Shop" and create your owner account with your email and a password. You'll confirm your email to activate the account.

2. 2

   Complete the setup wizard

   Enter your shop name, address, and opening hours. Your free trial starts automatically — no card required to begin.

3. 3

   Configure your preferences

   Set your average service time, booking slot duration, and whether online bookings are enabled from Settings.

4. 4

   Generate your QR code

   Open the QR Code tab to get your unique shop link and printable QR code so customers can check in instantly.

5. 5

   Follow the Getting Started guide

   Your dashboard shows a checklist that tracks what's done and recommends the next step until your shop is fully set up.

Customers can join the queue themselves by scanning your QR code, and staff can add walk-ins directly from the dashboard.

1. 1

   Scan the shop QR code

   Customers scan the printed QR code or open your shop link to reach the join-queue page — no app or account needed.

2. 2

   Enter details and join

   They add their name, an optional phone number, and can opt in to text updates, then tap "Join Queue" to get a live position.

3. 3

   Add a walk-in as staff

   From the dashboard Queue tab, staff can tap "Add Customer" to place a walk-in into the queue manually.

4. 4

   Manage the queue

   Start service, mark customers as done, or remove entries. All customer data is deleted once their service is complete.

Take appointments ahead of time, including group bookings, either from the customer link or the staff dashboard.

1. 1

   Open the booking page

   Customers choose "Book an appointment" from your shop link, or staff use the Bookings tab on the dashboard.

2. 2

   Pick a date and time

   Select an available day and time slot. Unavailable or already-booked slots are shown so there are no clashes.

3. 3

   Choose party size

   For group bookings, set the number of people — the appointment reserves a longer block to fit the whole group.

4. 4

   Confirm the appointment

   Add a name, optional phone, and service, then confirm. Staff can also add bookings manually with "Add Booking".

Add your team so they can manage the queue, bookings, and analytics. Staff access is invitation-only and owner-managed.

1. 1

   Open the Staff tab

   From the owner dashboard, go to the Staff section — this is only visible to owners.

2. 2

   Add a staff member

   Tap "Add Staff", enter their name, and choose their role: Barber, Hairdresser, or Owner/Manager.

3. 3

   Share their credentials

   The system generates login credentials for the staff member to sign in to the web app.

4. 4

   Understand their access

   Barbers and hairdressers can see the Queue, Bookings, and Analytics and give feedback, but cannot access shop settings or account details.